All orders placed before 1:00 pm Monday to Friday (on a standard working day) are shipped the same day. Orders placed after 1:00 pm are shipped the following working day. Orders placed after 1 pm on Friday are shipped on Monday or next working day if Monday is a Bank Holiday.
We use Royal Mail and DPD as our trusted courier operators. All orders are shipped via tracked services.
We offer standard UK delivery at £4.95 and free delivery on all orders over £40.
For more information please see our rates below:
|Delivery Option||Delivery Service||Delivery Time||Delivery Charge|
|Click & Collect||Free collection from our shop||N/A||Free|
|UK Standard Delivery||Royal Mail Tracked||2-3 working days||£4.95|
|UK Mainland Next Day*||DPD||1 working day||£6.95|
|UK Orders over £40||Royal Mail Tracked||2-3 working days||Free|
|Europe||Royal Mail International||5-7 working days||£9.99|
|Worldwide||Royal Mail International||14-21 working days||£19.99|
*Excluding Northern Ireland, Scottish Highlands and Islands
Please note that some items shipped out internationally may be subjected to extra charges like custom duties or purchase tax which would be implemented by the customs and charged directly to you upon the arrival of your parcel to your country. We recommend checking local government website to find out more about fees which may apply, as this is something specific to every country and cannot be estimated by us. Please note that as a customer you are fully responsible for any extra charges that may occur. Thank you for your understanding.
In the circumstance of an international order returning to us, we reserve the right to deduct postal costs from the refund. This includes the following reasons:
- Incorrect address details given during the checkout process resulting in an order not being able to be delivered
- Refusal to pay import charges
- Refusal of delivery (excluding when the goods are faulty or damaged).
If you have any queries regarding international postage please get in touch via email email@example.com.
Click & Collect
To save delivery charges feel free to order online and collect within 14 days from Highworth Emporium. All collections can be made during our opening times. See you soon!